The Nigeria Civil Aviation Authority (NCAA) has initiated enforcement action against five airlines (two international and three domestic operators) for various violations of Part 19 of the NCAA regulations.
The violations include the non-payment of refunds within the stipulated time frame, non-responsiveness to the NCAA’s directives, missing luggage, manhandled luggage, short-landed baggage, delayed and cancelled flights, amongst others.
A spokesman for NCAA, Michael Achimugu, disclosed this to journalists at the corporate headquarters of the Authority in Abuja on Tuesday.
He said that although airlines are not always responsible for flight disruptions, NCAA regulations stipulate actions that airlines must take during disruptions. Failure to comply attracts various levels of sanctions.
Recall that the Authority recently warned that it will initiate sanctions if airlines fail to pay refunds within the stipulated time frame of 14 days for online ticket purchases and immediate cash refunds for tickets purchased by cash.
