The Lagos State Head of Service, Mr. Hakeem Muri-Okunola has called on Civil servants in the state to always show a high level of courtesy in their interactions with members of the public, saying that Lagosians should be accorded respect when they seek services from government establishments.
The HoS made the call at the commissioning of Education District II Service Charter Office and provision of modern office equipment in Maryland, Lagos.
He described the Service Charter as a brief public document that provides the essential information that citizens require, about the services or functions of a public agency or department, and the way in which these services can be accessed efficiently.
He stated that the service Charter initiative, now embraced by Education District II, confers additional responsibilities on the entire staff of the District to be more diligent in the discharge of their responsibilities.
Muri-Okunola commended the focus and commitment of the leadership of the Education District II to the spirit and letters of State Policy on Education as well as the present administration’s T.H.E.M.E.S Agenda.
He expressed the hope that the Administrative, Teaching and Non-Teaching staff of District II would see the Service Charter, now domiciled in the Education District, as a call to duty, saying that “to whom much is given, much more is expected”.
The Tutor-General and Permanent Secretary of Education District II, Mrs. Anike Adekanye said that her intention is to reposition the District for the imminent take-off of a self-sustained technological growth and accelerated development.
She informed that a Special Unit has been created in the District to deal expeditiously with persons not satisfied with treatment meted out to them by any of the District’s official.
The TG/PS expressed confidence that the resultant synergy from faithful adherence to the Service Charter initiative will put Education District II on the frontline of quality service delivery.
