The Federal Airports Authority of Nigeria (FAAN) has tendered a public apology over a traveller’s “near-death experience” on faulty escalators at the Murtala Muhammed international airport in Lagos.
The apology was tendered in a statement issued on Monday by Faithful Hope-Ivbaze, acting General Manager, Corporate Affairs, FAAN.
FAAN said it had taken full responsibility for the unfortunate incident and is involved in taking care of those injured.
“Accordingly, We have also reached out to actively participate in the care for the injured,” the statement reads.
“FAAN is reviewing the operating procedure for the equipment to ensure that such sudden mechanical faults do not occur again.”
On Sunday, a traveller, identified as Elvi, threatened to sue FAAN after her family and some travellers sustained injuries while using escalators at the airport on September 3, 2022.
